Customer Support Scams

AI Scams & Deepfakes

AI-Powered Customer Service Scams: How to Confirm You Are Talking to the Real Company

You do not need to determine whether a support agent is human or AI; you need to determine whether the channel belongs to the real company. Start support from the official app, account, or typed website. Never share a password…

Scam Alerts

Fake Customer Support Scams: How They Work and How to Stay Safe

Treat unexpected customer support as unverified, especially when the agent asks for remote access, a password, a one-time code, or payment. Open the company’s app or help center yourself and start a new support session. A real-looking search result, caller…